Privacy Policy & Terms of Use

PRIVACY POLICY

Effective Date: June 16, 2025

Company: ArbIT LLC

Contact: samwinsky@arbitfast.com

At ArbIT LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information to request early access, schedule a demo, or contact us.

1. Information We Collect

We collect the following information when you interact with our site:

• Name and contact details (e.g., email address)

• Dealership information (business name, group, role)

• Any additional details you provide through our forms

• Technical information (IP address, browser type, usage data via Google Sites, Google Analytics and Zoho)

2. How We Use Your Information

We use the information you provide to:

• Contact you about early access or demo requests

• Communicate updates about ArbIT products or services

• Providing customer support and responding to inquiries

• Analyzing and improving website performance and user experience

3. Data Sharing Restrictions

• We do not sell, rent or share your personal or mobile information with third parties for marketing or promotional purposes.

• Your information is used only for ArbIT's internal business operations and required communications, such as:

  • Verifying your account

  • Sending operational messages you request or require

  • Providing customer support and service alerts

• We do not transfer your personal information to external organizations unless required by law.

4. SMS Messaging Terms

ArbIT Terms and Conditions / Privacy Policy
ArbIT respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending (Send reminders, book appointments, customer care).
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our
SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact ArbIT at 614-427-3937 or support@arbitfast.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to support@arbitfast.com or 614-427-3937. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. ArbIT will not sell, rent, or share the collected mobile numbers

5. Third-Party Services

We use trusted third-party tools to operate and improve our website and services, including:

• Zoho CRM and Zoho Campaigns (contact management and communications)

• Zoho Analytics and Google Analytics (site usage and performance tracking)

• Zoho Bookings and Google Calendar (demo scheduling)

• These providers process data in accordance with their own privacy policies.

6. Your Rights

You may:

• Opt out of SMS communications at any time

• Request access to, correction of, or deletion of your personal data

• Contact us with questions about how your information is used

For privacy-related inquiries, email support@arbitfast.com

7. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no online system can be guaranteed to be completely secure.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

TERMS OF USE

Effective Date: June 16, 2025

By accessing or using the ArbIT LLC website, you agree to the following terms and conditions. If you do not agree, please do not use our site.

1. Website Purpose

This site is intended to provide information about ArbIT software, allow users to request early access or demos, and help us communicate with interested dealerships and industry professionals.

2. Use of Content

All content on this website, including text, graphics, logos, and images, is the property of ArbIT LLC and may not be copied, reused, or distributed without written permission.

3. User Submissions

By submitting information through our website, you confirm that:

• The information provided is accurate and your own

• You consent to being contacted by ArbIT

• You are not submitting false, misleading, or fraudulent information

4. No Guarantees or Warranties

This website is provided “as is.” ArbIT LLC makes no guarantees about accuracy, performance, or fitness for any particular purpose. We reserve the right to change or remove content without notice.

5. Limitation of Liability

ArbIT LLC is not liable for any direct or indirect damages resulting from the use of this website, including data loss or service interruptions.

6. Changes to These Terms

We may update these Terms of Use at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Help

Email support@arbitfast.com or visit arbitfast.com.

If you need assistance with the SMS program, text HELP.